I would like to thank your company both on behalf of ČSOB Pojišťovna, a.s. and in a personal capacity for the nine years of partnership we have enjoyed thus far. We rely on you to translate documents (delivery notes, police reports, technical terms, and even routine correspondence) from English, German, French and Italian. Occasionally, we commission translations from Hungarian, Swedish and Romanian. And then there are sporadic instances from Turkish and Greek. All translations are of a high professional quality (the translated paragraphs are faithful to the original text) and delivered by the agreed deadline (common languages within two days, others within a week). In the time we have been working together, there has never been a hint of reluctance on the part of your staff. In those situations where we were not quite sure of the language being translated, they readily helped us to ensure that the written purchase order was properly filled in. Many thanks for your cooperation to date and we look forward to continuing our work with you in 2013 and beyond.